A few observations about doing business in Japan as a foreign tech company (and a gaijin ๐Ÿ˜ƒ)

Kamila Hankiewicz
2 min readFeb 4, 2023

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Doing business in Japan is dreadful and great at the same time โ€” youโ€™re nothing without a warm introduction (๐Ÿ™๐Ÿป 500 Global and Aichi Government), but once you establish trust and show value, youโ€™re sure for the deal to happen and last.

- Because there is such a large cultural difference, there is MUCH less competition than in the UK or the US. One Japanese investor told us that when heโ€™s evaluating and looking for comparable businesses in the area he wants to invest, there are only handful options.

- There is even less female-founded tech businesses than in the West. Itโ€™s changing, but very slowly.

- Corporate investors define and fund early stage startups as > series A (right David Biga ๐Ÿ˜ƒ?) Valuations are also much more conservative with lower multiples than those in the West. IPOs are the most popular exists.

- Negotiation style differ and are the opposite to the western ones: in the West you tend to first discuss terms of the deal and once you agree on everything, you then relax in casual chatting over a ๐Ÿฅƒ or two. In here (and many other Asian countries like #China) you first ๐Ÿฅƒ (#nomikai) and do NOT talk about business. This is to let your guards are down. If a Japanese client likes you and feels that they can trust you, then they agree to do business with you.

- The Japanese take a very long time to reach a decision as they need to collect all the information up front. Itโ€™s never taken from an individual level, you need a group consensus.

- You must localise your product and operations, from language to hiring a Japanese country manager who can understand cultural nuances and serve as a bridge between the two worlds.

- #digitaltransformation is the most favourite Japanese corporate term, it seems. They have lots of paperwork and a huge need for automation. Great news for Untrite.

- Learn how to play ๐ŸŒ๐Ÿผโ€โ™€๏ธ๐ŸŒ๐Ÿผโ€โ™‚๏ธ โ€” golf is the most popular sport here.

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Kamila Hankiewicz
Kamila Hankiewicz

Written by Kamila Hankiewicz

I'm all about tech, business and everything in between | @untrite.com @oishya.com @hankka.com | @untrite.com @oishya.com, @hankka.com, ex-MD Girls In Tech

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